Delivery Policy

If you are unsure of the delivery location or flowers and roses availability, please give us a call:

- Australian Callers: 0403 827 315
- International Callers: +61 403 827 315


Call Centre Opening Hours

- Every day: from 9:00am to 9:00pm

General Delivery Information


A. Can I select a time for my flowers delivery?

You can select the latest time you would like the delivery to arrive. If you select 'by 6.00pm', your order will arrive anytime up to (before) 6.00pm on the day of delivery.

Available delivery times depend on the time you place your order and how far away the location is from our dispatch.

During Special Events, such as Mother's Day, Christmas or Valentine's Day, flowers delivery times are only set to 'by 5.00pm' for business addresses and 'by 7.00pm' for residential addresses. No VIP or timed deliveries are available during special events.

B. How much is delivery?

Delivery charges start from $10. Charges are based on the time of ordering, the delivery location and what you choose as the delivery time.

To check how much is your delivery, please go through the Checkout once you have selected a product.
Step 1 - Enter your Delivery Suburb
Step 2 - Enter your Delivery Date
Step 3 - Select your Delivery Time option (deliveries can be made anytime up to or before selected time).

Your Flower Delivery Charges will be calculated and displayed in your order total.


C. How do I know my flowers have been delivered?

To check, give us a call the next day.

Australian Callers: 0403 827 315

International Callers: +61 403 827 315


D. What happens if I supply the wrong address?

Please be very careful in providing us with correct and up to date address information.

If you provide us with an incorrect address and we deliver your order as per your instructions, then we accept no responsibility for the mistake.

If we are unable to deliver to an incorrect address and the order is returned to our dispatch, we can redeliver, but at a charge of 50% of the original order cost plus the additional delivery charge.


E. Are you sending a gift on the weekend?

We deliver on Saturdays and Sundays. Deliveries are by 5.00pm or by 7.00pm and deliveries are not available for all locations. For more flexible deliveries, please select a weekday. A surcharge may be charged on weekends for delivery.


F. Public Holiday Deliveries
Celebrate Easy is able to deliver to certain locations during Public Holidays. To check if a delivery is possible give us a call.

Australian Callers: 0403 827 315

International Callers: +61 403 827 315.


G. Delivering Your Flower Order

To help us send your gift smoothly, during the checkout process please provide as much information as possible.

You need to tell us whether we should:

Deliver to Reception.
Drop to Delivery Dock.
Please check that the recipient will be available on the day up until your selected delivery time.

II. Sending Flowers to a Residential Address?

You’ll need to tell us whether we should

Leave the order by the front door of the house.
Leave the order by the back door of the house.
Leave order at foyer/reception of security building or apartment block.
Please note, if the courier does not deem it safe to leave the order, it will be returned to dispatch.

A courier may deem a delivery location unsafe if

There is no sheltered area to leave the goods away from street or public view
There is no access to the building, unit/apartment or no suitable place to leave the delivery.

III. Sending Flowers to a School Address?

You’ll need to tell us whether we should

Deliver to Reception/Administration Office
To resend, there will be a refreshment and redelivery fee will apply.

It is required that you select a delivery time of by 3.00pm or earlier for school deliveries. Please consider when school holidays are on when placing your order.